Common queries answered
Frequently asked Questions
Your order will arrive within 6 to 12 business days with free worldwide shipping. A tracking number will be provided once shipped.
LumenVita™ accepts returns within 30 days for unused items in original packaging. Contact us to initiate a return or exchange.
Log into your LumenVita™ account, go to “Account Details,” update your address, and save before placing your order.
You’ll receive a tracking number via email once your order ships. Use it on LumenVita™.store’s tracking page to check its status.
Email us or use the contact form on LumenVita™.store. Our team will respond within 24-48 hours to assist you.
Contact LumenVita™ support immediately. If your order hasn’t shipped, we can update the address; otherwise, we’ll help find a solution.
Yes, LumenVita™ offers free shipping to all countries worldwide, with delivery in 6 to 12 business days.
Yes, items typically ship in one package. If split shipping is needed, we’ll notify you with separate tracking details.